This course provides the supervisors of the Passenger Service Department with necessary knowledge, skills and attitude to ensure that the airport information service is conducted effectively and efficiently, according to the related standards and procedures.
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Airport Information Service Management
Objective
Learning objectives
• Conduct Quality Control
Target audience
New Supervisors of the Passenger Service Department
Prerequisites
New supervisors of the passenger service department
Have at least 2 years of working experience in the field of airport information service
