This online course aims to enhance participants' understanding of key concepts of Human Performance (HP) within regulatory activities.
This 3-hour online course introduces the fundamentals of Human Performance (HP) and its importance for regulators in the aviation industry, based upon ICAO's Manual on Human Performance for Regulators (Doc 10151). Covering 11 topics across 4 sections, the course progresses from core concepts to specific approaches, reinforced by real-world case studies from aviation and other sectors. With short, 8-10-minute lessons and discovery activities, participants can explore at their own pace, and they will gain an understanding of ICAO's principles of HP, and the integration of Human Factors (HF), Human-Centred Design (HCD) and Systems Thinking in the aviation system.