To provide airport aviation security and facilitation staff with necessary knowledge, skills and attitudes required to handle with unruly/disruptive passengers incidents efficiently and effectively, in accordance with Aviation Security Manual Doc 8973 Restricted, Manual on the Legal Aspects of Unruly and Disruptive Passengers and Jordanian National Aviation Security Program.
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Unruly/ Disruptive Passengers Incidents Management Course
STP/AVSEC/139/UDPIM/300EN
Standardized Training Package (STP)
Objective
Learning objectives
- Identify level of threat during incident.
- Apply procedures to manage the incident.
- Report on the incident.
Structure
- Module 0: Introduction
- Module 1: Identify level of threat.
- Module 2: Apply procedures to manage the incident.
- Module 3: Report on the incident
Target audience
- Airport security and facilitation staff.
- Secondary Target Population: Supervisory and mid-senior AVSEC and Facilitation staff.
Prerequisites
Proficient in spoken and written English
Three years of Aviation work experience in the field of AVSEC, FAL.
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